FAQ

Arbor MFA Setup
For security purposes, we will be enabling Two Factor Authentication to access Arbor from home.  You will need to have or install the Microsoft Authenti...
Tue, 5 Apr, 2022 at 3:23 PM
Manage Bookmarks in Edge
Press Ctrl + Shift + O to open the Favorites Menu Select the three dots at the top to expand the 'More Options' Menu. From this Menu choos...
Mon, 26 Sep, 2022 at 11:47 AM
7-Zip Default Association
In 7zip File Manager, go to Tools, and then Options. Make sure you’re on the System tab. Here, you will find two ‘+’ buttons – one to associate files to ...
Wed, 19 Oct, 2022 at 2:18 PM
Set Screen to Duplicate (Chromebook)
By default, Chromebooks will work in 'Extended' Desktop mode. To set this to duplicate and mirror the display of the Chromebooks primary screen, yo...
Tue, 15 Nov, 2022 at 11:12 AM
Sign back into Papercut
If you cannot print, then the first thing to check is that the Print Deploy app is signed in. 1. Click the down arrow in your taskbar.  2. Right cli...
Thu, 4 Jan, 2024 at 9:35 AM
Accessing Aspire email from Android devices
A few steps are required in order to access your email account from an Android mobile device such a Samsung or Google Pixel phone. You can view a video guid...
Tue, 9 Jul, 2024 at 10:10 AM
Open a Shared Mailbox
Open a shared mailbox in a separate browser window Use this method if you want to view and manage the email for the shared mailbox in its own browser w...
Fri, 2 Feb, 2024 at 8:56 AM
Papercut Fix - Remove Files
1. Copy and paste the file path below into the search box  C:\Users\%username%\AppData\Local\PaperCutPrintDeployClient 2. Delete the files named auth ...
Tue, 13 Feb, 2024 at 2:40 PM
Microsoft Surface External Display Reset
First shutdown the laptop.  Once switched off, hold the power button for 20 seconds. You should see the Microsoft logo on the screen and the device will...
Tue, 18 Jun, 2024 at 10:04 AM
Set/Change PIN on Android phone
Open up the SETTINGS app. Scroll down to SECURITY Under 'Device Security' Select SCREEN LOCK (If prompted input your curren...
Tue, 2 Jul, 2024 at 9:40 AM