FAQ

Vimeo Links on White Rose Maths
Vimeo.com is categorically blocked on all pupil devices. This site can not be allowed globally due to the nature of some of the content hosted here. Wh...
Tue, 12 Jan, 2021 at 12:04 PM
Clear Cache in Edge
Microsoft Edge: Click on the 3 horizontal dots on the upper right hand corner of the window.  Click on Settings. Search for Cache and click Clear Browsi...
Fri, 16 Feb, 2024 at 9:03 AM
Lenovo Change Bios UEFI to Legacy
Step 1: Turn on or reboot your Lenovo laptop. Hold down the F2 shortcut until you see the BIOS screen.  Use arrow keys to highlight Boot tab.   Step 2: H...
Thu, 21 Jan, 2021 at 8:29 AM
Staff login on a managed Chromebook
School devices are set-up to use the Wonde sign-in process, this now automatically displays the Emoji or QR selection page. This is not applicable to st...
Tue, 15 Nov, 2022 at 11:03 AM
Disable GPU in Teams
If your Laptop is having a performance issue it could be related to Microsoft Teams. Here is how to "Disable GPU hardware acceleration" The...
Tue, 26 Jan, 2021 at 8:37 AM
How to change your Office 365 Password
Step 1: Login to your School account via mail.office365.com  Step 2: Click Your Name > View Account Step 3: Click on "Password" Step 4: ...
Wed, 3 Feb, 2021 at 3:01 PM
Smart to Prowise
We no longer hold a license for Smart. Prowise Presenter is an online-web-based program that can become your new helping hand in class. Not only can you...
Fri, 1 Jul, 2022 at 10:00 AM
How to Update Teamviewer
TeamViewer is the software that allows us to provide remote support to your computer. Older versions of Teamviewer will soon stop working. Can we please...
Wed, 15 Sep, 2021 at 2:14 PM
Sign In App Update
If you’re currently experiencing problems opening Sign In App Companion on your Android device, you may have been affected by an update Google released earl...
Fri, 10 Dec, 2021 at 8:35 AM
Authenticator App
1. Go to https://mysignins.microsoft.com/security-info 2. Select Add method and choose Authenticator app. 3. Follow the prompts to see your unique QR code...
Wed, 26 Jan, 2022 at 1:38 PM