Technician Knowledge Base
On 3cx page find extension and choose provision Phone type = Fanvil X3S copy MAC from phone (remove colons) Change method to 'STUN' http t...
Mon, 6 Jan, 2020 at 2:06 PM
To reset base. Hold Page button while powering on. Keep held until all lights are solid green. Wait 5mins and then reboot. Register Handset. Hold ...
Mon, 15 Nov, 2021 at 8:23 AM
1. Check User has Intune Licence 2. Get the user's password and change auth phone number in intune to your own 3. Backup users Docs/ bookmarks e...
Wed, 1 Dec, 2021 at 12:16 PM
1. Update iPad to minimum iOS 12 2. Check User has Intune Licence 3. Install Company Portal App 4. Sign in with users O365 account 5. Follow...
Mon, 30 Nov, 2020 at 9:36 AM
People regularly use their mobile devices for both personal and work tasks. While making sure staff can be productive, we also want to prevent data loss fro...
Tue, 1 Dec, 2020 at 3:29 PM
Make sure you save all documents and close all programs before proceeding. Also, Plug in your power adaptor. 1. In File Explorer - Browse to C: Drive ...
Fri, 21 May, 2021 at 9:38 AM
1. In File Explorer - Browse to C: Drive 2. Browse to c:\temp\Aspire IT\UpgradeAssistant Double Click on the file Windows10Upgrade9252.exe ...
Fri, 21 May, 2021 at 9:47 AM
Factory Reset your Fanvil X or H phone Turn off the device. Hold the “#” button and turn the device on. Exception for X5S: press “#”, right after the R...
Mon, 24 May, 2021 at 9:55 AM
This guide is intended for DEP managed iPads. 1. Within Apple School Manager, Go to Devices and search for your iPad by serial number. Click Edit Device...
Thu, 16 Dec, 2021 at 12:38 PM
Sign device out of apple id Reassign to Mosyle MDM on ASM In Mosyle go to > My School > Enrollment > Apple DEP > Aspire Academy Trust - ‘View...
Mon, 27 Jun, 2022 at 11:15 AM